Delivery
All orders are carefully shipped from mainland France.
Last updated:
This English translation is provided for convenience. In the event of any discrepancy, the French version prevails. Read the French version.
Preparation times
We prepare and ship your parcels quickly, usually on the day payment is received or the day after. Every piece is checked one last time before shipping. Enjoy your new finds without waiting!
Delivery options and rates
We currently deliver to mainland France only (Corsica included). Overseas departments and territories (DOM-TOM) are not served.
The exact rate depends on the weight of the parcel and the destination. The prices below are “from” rates, corresponding to the lightest weight band. The final rate is always calculated and shown at checkout, once you have entered your address.
Mainland France
Free delivery from €39 of purchases to a Mondial Relay pickup point (mainland France only). The threshold is applied automatically to the basket.
| Option | Delivery time | From |
|---|---|---|
| Mondial Relay (pickup point) | 3 to 5 working days | €4.76 |
| Chronopost Pickup (pickup point) | 2 to 3 working days | €4.70 |
| UPS Access Point (pickup point) | 3 to 5 working days | €7.18 |
| Colissimo home delivery | 2 to 3 working days | €9.44 |
| Chronopost 24h | 1 working day (order before 1 pm) | €17.48 |
“From” rates correspond to a light parcel (up to 250-500 g depending on the carrier). Above that, the rate rises in weight bands. Mondial Relay examples: €4.76 up to 500 g, €5.26 up to 1 kg, €7.59 up to 3 kg. Colissimo examples: €9.44 up to 250 g, €10.57 up to 500 g, €12.69 up to 1 kg. Corsica surcharge of +€30.72 with Chronopost (no surcharge with the other carriers). DOM-TOM not served.
Corsica
Delivered at mainland rates with Mondial Relay and Colissimo. Chronopost applies a standard La Poste surcharge (~€30.72), added automatically at checkout.
Order tracking
As soon as your parcel ships, you receive an e-mail containing a tracking number that lets you locate your parcel on the carrier's website. You can also find this information in My account > My orders.
What if my parcel is late or lost?
If the delay exceeds 5 days beyond the announced delivery time, or if the tracking has not changed for more than 5 days, contact us via the chat. We will open an investigation with the carrier and keep you informed.
Incorrect address
If you made a mistake in your address, your parcel will be returned to us and we will re-send it at your expense. Please check your address carefully at checkout.
Parcel not collected from the pickup point
If the parcel is not collected from the pickup point within the time allowed by the carrier, it is automatically returned to us. Not collecting the parcel is not a withdrawal: if you do not withdraw, the return costs charged to GetEverwear by the carrier, as well as the initial shipping costs, are deducted from the refund (article 1231-1 of the French Civil Code); if you withdraw, only the return costs are deducted and the initial shipping costs are refunded up to the cheapest standard delivery method (article L221-24 of the French Consumer Code). The exact amount depends on the carrier chosen and the delivery zone; it corresponds strictly to the rate charged to GetEverwear by the carrier, with no margin added. For any re-shipping request, the new shipping costs at the current rate will be borne by the Customer.
Rates and delivery times are given for information and may change. The final rate is calculated at checkout.